Returns & Exchanges

At GSI Outdoors, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day return policy for all unworn and unwashed apparel. We strive to make the exchange process as seamless as possible so you can get back to your outdoor adventures in style.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided through the portal and securely attach it to your original packaging.

3

Drop Off Package

Hand your package to the designated carrier or drop it off at any authorized shipping location within 7 days of generating your label.

4

Receive Refund or Exchange

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing